Reviews
Ovation
SMS 2-question survey that drives reviews and guest recovery.
$79–259/mo/loc
What it costs
Quote-only (existing public estimates put it around $79-$259/mo per location; confirm on a live quote). Custom quotes typically returned within 24 hours; multi-location and ghost-kitchen pricing available.
Best for
Restaurants that want to catch unhappy guests privately before they post and steer happy ones to public reviews.
Pros
- Two-question SMS survey drives very high response rates
- Routes unhappy guests to private recovery, happy ones to public reviews
- AI insights and (as of late 2025) built-in reputation/listings management
- Integrates with 50+ POS, ordering, and loyalty systems
Cons
- Pricing is quote-only, so you need a sales conversation
- Lower tiers historically gate review-response and deeper insights
- Best value when you actively work the guest-recovery flow
Integrations
Connects to 50+ POS, online-ordering, and loyalty platforms; recently added reviews, listings, and social into one ecosystem.
Alternatives
Our take: A strong guest-recovery and review-generation tool, especially the two-question SMS approach. The main friction is having to get a quote, but it pays back when you actually use the recovery loop.
Pricing is the public list rate or a research estimate as of June 2026 — always confirm on a live quote. We take no commission from any vendor; this is for reference.